Refund & Cancellation Policy – WebVoltz

At WebVoltz, we value your satisfaction and strive to provide you with the best services. Please review our refund and cancellation policy before making a purchase.

1. Cancellation of Subscription

  • You may cancel your subscription at any time through your WebVoltz account settings.
  • Cancellations will take effect at the end of the current billing period.
  • Once canceled, you will continue to have access to the paid features until the end of the billing cycle. No refunds will be issued for unused time or services.

2. Non-Refundable Fees

  • All subscription fees, including prepaid and minimum commitment plans, are non-refundable, regardless of whether you accessed or used the services during your subscription period.
  • WebVoltz does not issue refunds or credits for partial usage, errors, or omissions on your part.

3. Prepaid and Minimum Commitment Subscriptions

  • Some plans or services may require prepayment or a minimum commitment period. These are non-cancellable and non-refundable.
  • Fees for such commitments will continue to be charged until the full commitment is met.

4. Wallet Credit Refunds

  • If you use wallet credits within WebVoltz, any unused amounts in the wallet will automatically expire after 30 days of account termination, cancellation, or expiration.
  • If you do not request a refund of the remaining wallet balance within this period, the unused wallet credits will automatically become the property of WebVoltz.
  • Wallet credits are non-refundable and cannot be transferred to another user or account.

5. Exceptions

Refunds may only be considered under the following circumstances:

  • Duplicate Payment: If you were charged twice for the same service, you may request a refund within 7 days of the transaction.
  • Technical Issues: If you were unable to access the services due to a technical error caused by WebVoltz.

For refund requests, please contact us at support@webvoltz.com with relevant payment details.

6.  Taxes and Other Charges

  • All fees are exclusive of applicable taxes, including GST or VAT. These taxes are non-refundable as per legal requirements.

7. Changes to This Policy

WebVoltz reserves the right to modify this Refund & Cancellation Policy at any time. Any changes will take effect immediately upon posting on our website.

8. Contact Us

For questions about this policy, please reach out to:

Email: support@webvoltz.com