Our Privacy Policy
Your privacy is our priority – read our privacy policy to learn how we protect your information Effective March 21, 2023 Our Privacy policy has been updated
Privacy Policy – Webvoltz Private Limited.
This Privacy Policy (“Privacy Policy”) applies to the access and use of all of our web and mobile-based applications (which are collectively referred to as “Platforms”) and the use of our products and services provided through the Platforms (“Services”). The Platforms are owned, managed, and operated by Webvoltz Private Limited having its registered office at Adajan, Surat, Gujarat 395009 (hereinafter referred as “us”/ “we”/ “Webvoltz Private Limited”). This Privacy Policy relates to the use of the Platforms and Services by you, referred to as “Users” or “you”. Webvoltz Private Limited is committed to protecting the information and data shared by the Users in the course of the use of the Platforms and Services. This Privacy Policy, as amended from time to time, identifies personally identifiable or personal information that may be collected, how such information is used, and the choices you have regarding our use of this information. This Privacy Policy is in compliance with the Information Technology Act, 2000 (“IT Act”) Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the “SPI Rules“), and Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 (“Intermediary Rules”). Please read this Privacy Policy carefully as by accessing or using the Platforms or availing the Services, you agree to be bound by the terms described herein and all the terms incorporated by reference. Any information provided to Us is subject to this Privacy Policy. If you do not agree to any or all of these terms, do not use the Platforms or Services. Should you continue to access and use the Platforms and Services and provide your personal information, such act would constitute your consent to the terms contained herein.
1. Your Consent
1.1 A prerequisite for obtaining access to the Platforms and usage of the Services is the acceptance of this Privacy Policy. This Privacy Policy shall apply to all Users that use the Platforms or avail of the Services offered by Webvoltz Private Limited You grant your consent to be bound by the terms of this Privacy Policy by: (i) accessing the Platforms or registering on any specific Platform in the manner as provided for in the relevant terms and conditions applicable to the specific Platform; (ii) submitting any information to Webvoltz Private Limited; (iii) using any of the Services offered by Webvoltz Private Limited. 1.2 As part of providing our Services, we may need to send routine communications to you, such as transaction emails and other administrative messages through email and notifications posted on the Platforms or through other means available, including texts, WhatsApp, and other forms of messaging. Though we prefer to communicate with you via email, as may be deemed necessary, you agree to receive our phone calls, related to your use of the Platforms and performance of Services or any other mode of communication as may be deemed appropriate. 1.3 When you register on any of the Platforms you also consent to allow us to periodically send emails about new products, special offers, or other information, which you may find interesting and in line with your interests. If you do not wish to receive promotional information from us, you can, at any time, choose to opt-out of receiving such promotional communications by writing to us at [email protected]. 1.4 You must ensure to provide us with the correct or up-to-date personal information at the time of registration and during the use of our Services. This will allow us to contact you for further correspondence with respect to the Services provided on the Platforms. We are not responsible for any inaccurate information you provide to us, which may affect your experience when using the Platforms and the Services. 1.5 If, at any time, you want to access, update, modify or eliminate any information provided by you or which forms a part of the account created with Webvoltz Private Limited on any of the Platforms, you may do so by writing to us at [email protected]. You may also withdraw your consent for use of your personal information and stop using the Services for which consent is required or access the Platforms. Webvoltz Private Limited reserves the right to stop providing any Services or termination of access to the Platforms in relation to which consent has been withdrawn. 1.6 We may, in the future, request other additional personal information from you in order to customize the Platform to deliver personalized features and services to the Users. Any such additional personal information will also be processed in accordance with this Privacy Policy. 1.7 You may also write to us at [email protected] with a request for updating, modifying, or deleting any information shared by you.
2. Information Collected By Webvoltz Private Limited
2.1 While availing of our Services or accessing our Platform you will provide Webvoltz Private Limited with certain information, including without limitation, personal information which is required for the performance of the Services or access to the Platform. The term “personal information” means any information that relates to a natural person, which, either directly or indirectly, in combination with other information available with Webvoltz Private Limited, is capable of identifying the person concerned and includes amongst other things age, phone number, email id, location, etc.
5. Disclosure of Information
5.1 Webvoltz Private Limited in the course of performance of the Services may need to disclose/transfer certain personal information (not including any sensitive personal information) to third parties for the purposes mentioned in this Privacy Policy and the Terms and Conditions. The parties to whom such information may be disclosed include: (i) To the third-party service providers; (ii) to our payment service partners and websites; (iii) to our employees and affiliates for the purpose of ensuring the provision of Services on the Platform, subject to the fact that our employees and affiliates shall be bound by obligations of confidentiality; (iv) to government institutions/authorities to the extent required i) under the laws, rules, and regulations and/or under orders of any relevant judicial or quasi-judicial authority; ii) for the purposes of prevention, investigation, and prosecution of cyber incidents; iii) for reporting any offenses committed by Users; iv) to protect and defend the rights or property of Webvoltz Private Limited; v) to fight fraud; vi) to enforce Webvoltz Private Limited’s Terms and Conditions (to which this Privacy Policy is also a part); vii) for verification of any information provided by Users; or viii) when Webvoltz Private Limited, in its sole discretion, deems it necessary in order to protect its rights or the rights of others; (v) where substantially all our assets are acquired by a third party, such information may be one of the assets that are transferred or acquired by a third party. Under such circumstances, Webvoltz Private Limited would attempt to ensure that the third party acquiring Webvoltz Private Limited follows the provisions of this Privacy Policy and processes your personal information as set forth in this Privacy Policy.
6. Data Retention
6.1 Under normal circumstances the information collected by Webvoltz Private Limited will only be retained for such periods of time as may be required for the provision of Services or as required under applicable laws. Confidentiality of such information shall be maintained during the period of retention. We may also retain some of your information, if necessary, even after you have closed your account, or we no longer need to provide you with the Services.
7. Security Policy
7.1 To safeguard the information we collect online including technical, operational, and physical security controls, we store your personally identifiable information on the computer servers placed in a secure environment. Webvoltz Private Limited also endeavors that all third-party service providers to whom personal information is provided take similar precautions with the information that is received by them from Webvoltz Private Limited. Even though we have taken significant steps to protect your personally identifiable information, no company, including Webvoltz Private Limited or its third-party service providers can fully eliminate security risks associated with personal information. We further disclaim any responsibility for any intercepted information sent via the internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.
8. Third-Party Links
8.1 The links to third-party websites or any third-party electronic communication services such as WhatsApp (referred to as “Third-Party Links”) may be provided on the Platforms which are operated by third parties and are not controlled by, or affiliated to, or associated with Webvoltz Private Limited unless expressly specified on the Platforms. If you access any such Third-Party Links, we request you review the website’s privacy policy. We are not responsible for the policies or practices of Third-Party Links.
9. Cookies
9.1 The Platforms use temporary cookies to store certain data (that is not sensitive personal data or information) that is used by us for maintenance of the Platforms and their features as well as research and development, and for the administration of your account. In the course of serving marketing or promotional content or optimizing Services, we may allow authorized third parties to place or recognize a unique cookie on the Platforms. We do not store personal information in the cookies.
10. Amendment of Privacy Policy
10.1 Webvoltz Private Limited may update or amend this Privacy Policy at any time, with or without advance notice. In the event there are significant changes in the way Webvoltz Private Limited treats the information provided by the User, including all personal information provided by the User, Webvoltz Private Limited will display a notice on the relevant Platform or send the User an email. 10.2 Notwithstanding the above, Webvoltz Private Limited shall not be required to notify the Users of any changes made to the Privacy Policy. Should you have any concerns or reject the changes in the Privacy Policy you can refuse to accept the amendments and opt for withdrawing your personal information by writing to the Grievance Officer.
11. Grievance Officer
11.1 If you have any complaints or grievances or concerns with respect to Platform or this Privacy Policy, please inform such matters to the designated Grievance Officer as mentioned below in writing or through electronic mail: Name: Herin Shah Contact Details: [email protected] Designation: Grievance Officer