Revolutionizing Project & Resource Management for Lighthouse Cabinetry
Overview: Solving Operational Complexities with SaaS Innovation
Lighthouse Cabinetry is a leading cabinetry company that designs, produces, and installs custom cabinetry solutions. As their business grew, managing multiple departments, tasks, and projects manually through Google Sheets became inefficient, error-prone, and challenging to scale.
Their goal was to create a SaaS tool that could manage the entire workflow, automate key processes, and allow them to offer this solution as a service to other businesses in the cabinetry industry.
The Problem: Inefficiency and Lack of Scalability
Before the custom SaaS solution, Lighthouse Cabinetry struggled with several key challenges:
Fragmented Workflow
Different departments (sales, design, production, installation) worked in silos, tracking project progress across multiple spreadsheets, which caused delays and communication breakdowns.
Manual Data Entry
Key processes like job scheduling, task tracking, and resource management were handled manually, leading to inconsistencies and inefficiencies.
Limited Scalability
The existing system didn’t scale with the company’s growth. As Lighthouse Cabinetry expanded, they needed a more centralized, automated solution that could handle increased demand and provide a SaaS offering for others in the industry.
Lack of Real-Time Insights
Without a single, centralized system, tracking project milestones, department tasks, and resource allocation in real-time was a challenge.
The Solution: Custom SaaS Platform for Efficient Workflow Management
WebVoltz delivered a tailored SaaS tool that addressed Lighthouse Cabinetry’s specific needs, optimizing their workflows from project intake to delivery and installation. The solution incorporated the following key components:
Key Features of the Solution:
Centralized Dashboard
A real-time dashboard providing instant access to data across all departments.
Displayed project milestones, tasks, and team assignments, improving visibility and collaboration.
Project Management
The tool automated job scheduling, task allocation, and resource tracking, reducing manual errors and improving efficiency.
Customizable Job Orders
The platform enabled the creation of customizable job orders, allowing each project to capture the specific details needed for the job, including inventory and cycle counts.
Role-Based Access
Secure user authentication and role-based access control ensured that admins could manage users and maintain data integrity across departments.
Approval Flows & Notifications
Automated approval flows and notifications were integrated for critical tasks, such as resource allocation, purchase orders, and task completions, ensuring streamlined project flow.
SaaS Capability
The platform was designed to be scalable, with features to support not only internal operations but also to be sold to other businesses in the cabinetry industry as a SaaS product.
Impact
The implementation of the custom SaaS tool delivered measurable improvements for Lighthouse Cabinetry across various aspects of their operations:
- Streamlined Operations: With a centralized dashboard, Lighthouse Cabinetry was able to improve cross-department collaboration, reducing project delays and enhancing overall workflow.
- Increased Efficiency: By automating key tasks, including job scheduling and approval flows, manual errors were minimized, and tasks were completed on time, increasing operational efficiency by 30%.
- Enhanced User Access Control: Role-based access allowed for better management of sensitive data and ensured that only authorized staff could make specific changes, improving data integrity.
- Improved Client Satisfaction: With better resource management and streamlined project tracking, Lighthouse Cabinetry was able to complete projects faster, leading to improved client satisfaction.
- New Revenue Stream: The system was designed with SaaS scalability in mind, and Lighthouse Cabinetry now has the ability to offer this software to other businesses in the cabinetry industry, creating an additional revenue stream and extending the value of their internal system.
Technology Stack
To build the custom SaaS platform, WebVoltz used the following technologies, ensuring scalability, security, and high performance:
Frontend: React JS
- A Single Page Application (SPA) approach for real-time updates, state management, and seamless user experience.
- Features include an interactive dashboard with drag-and-drop scheduling, customizable job order interfaces, and role-based access control.
Backend: Node.js, Express, NestJS
- Node.js for high performance, handling large amounts of data and concurrent requests.
- Express for building the API layer and handling client-server communication.
- NestJS for a structured and scalable backend application.
Database: MongoDB
- Collections for clients, job orders, resource tracking, and user accounts.
- Optimized schema design for fast queries and real-time updates with indexing on necessary fields.
Server & Deployment: DigitalOcean
- Droplets for scalable and flexible server management.
- Managed databases for MongoDB with regular backups for data safety.
- DigitalOcean Spaces for storing large files like design templates, appliance specs, and project documentation.
Outcome
WebVoltz’s solution enabled Lighthouse Cabinetry to transform their operational workflows with a custom SaaS tool that is both efficient and scalable. By automating key processes, improving data access, and providing real-time updates, the solution streamlined their entire workflow and set the foundation for future growth. Additionally, the platform’s SaaS capability allows Lighthouse Cabinetry to offer their tool to other businesses in the cabinetry industry, creating a new revenue stream.
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